Nice place but never ANY parking available onsite or nearby.

THIS PLACE IS TERRIBLE! It may be a beautiful facility and look clean; however, the care and the food are terrible. THIS IS NOT THE PLACE TO SEND A LOVED ONE IF THEY NEED WOUND CARE OR OSTOMY CARE! I toured the facility before moving my grandma there, and they assured me that they had adequate staffing, great wound care, and were knowledgeable about ileostomies. This turned out to be completely false! I had to come and care for her many times due to their incompetence when it came to adhering the ostomy bag. I also had to purchase several medical supplies needed for it because they said that they could not get them. There is no excuse for this! It is all covered and supplied through her insurance. They would not regularly empty the bag as required, and it would constantly leak. Because they were doing it incorrectly, they were changing it up to 5 times a day, which is unheard of! An ostomy bag holds, on average, for 3 to 5 days when it is done correctly and emptied on schedule. They also would apply extra tape to hold the bag when it was leaking instead of changing it! They would leave stool on her skin for hours which caused major break down of her skin and burns. They wouldn’t change it for four hours or until I got there and did it myself. Her wound stayed infected the entire time she was there and grew in size. It became so bad that when we left the facility, her doctor had to make it larger and start a wound vac. One staff member even swatted at my grandma’s hand when they were changing her ostomy, and my grandma wanted to help. They were accusing my grandma of “fiddling with it” and causing it to leak. I really should have reported this facility to the state, but I did not have the time or energy. I hope our experience will help others find a better place for their loved one, and that this facility will take a good, long look at what is going on with the care they provide and make changes. I hope they will be honest with themselves and others when they consider accepting patients who need this type of care. I will commend the therapy staff. The only thing this place has going for them is great physical, occupational, and speech therapy. So, if that is all you need, it might be an okay fit for you but be aware of the nursing staff.

My grandad came here post stroke, he eventually walked out of the facility on his own accord. Cannot say enough good things about the therapy team here!

My husband stayed at Pine Ridge Rehabilitation and Nursing Center for several weeks for rehabilitation. The PT therapists, nurses, and CNAs worked very hard to help him recover quickly. The building itself was very clean, with no unpleasant odors, and the food was excellent as well. Whether someone stays for a long time or just for a short visit, I believe they would feel comfortable, cared for, and at peace here. Specially thanks to Ms. Hiwot, and Nurse , CNA staff!

Took care of my family when in need

Employees are kind and caring. It’s a great place to be!

Patients forced to wear stool and pee filled depends for 12 hour putting her ar risk for infection and bed sores. Only gets 5 minutes of rehab a day. No one will will answer her call light. People for educational to wear bibs when eating. Patient cussed of lying when she was left on toilet for hours. There dignity and rights are violated. The state should come to the facility and talk to patients. They are making her and invalid in stead of helping her get better. Many code violations.

My dad was recently here after having a fracture, our friends had recommended this after spending some time there. I can say as someone who was new to this, we were all very pleased. The therapy was consistent and just what he needed, the rooms were clean, smell free and even had showers. The staff were lovely and accommodating to our many initial questions.

My grandpa came here after a stroke, and the care he got really helped him get back on his feet. The staff were kind, patient, and genuinely supportive throughout his recovery. This was our first time experiencing something like this. Seeing him regain confidence and independence meant so much to our family.

My grandmother was here post knee surgery, this was the first time we had used a service like this, the therapy team had her back on her feet and on her way to being her old self within a couple of weeks. The rooms are so much better than the hospital ones as well, and actually offer privacy. If your elders need a place to recover within the community, I would point them here.

My family member recently had a stay there. She was treated very poorly and felt degraded by some of the CNA’s. And when she made the head nurse aware, the head nurse made excuses for the CNA’s and made her feel as though she was over reacting. They would bring her pain medicine hours late. The food was most often room temperature, if that, and not appetizing. My family member has extreme health conditions and this treatment was absolutely unacceptable. Unfortunately, we do not live in the state of Washington, otherwise, we would have been there in person to complain and advocate more effectively.

If I could give zero stars I would. This place seems alright at a glance. It’s clean and doesn’t smell. However they seemed to be understaffed as far as I could tell, and the staff did not have time to answer my mothers call light for 12+ hours. During this period she sat in a filthy diaper that soaked through into her bedsheets. This all happened the first night she was there after being in the hospital for a heart attack. They did not check on her once the entire night. The next day when I confronted the charge nurse she was very dismissive and tried to throw the cna under the bus, the cna claimed that he was very busy. The charge nurse then tried to gaslight me with a spreadsheet that apparently showed that my mother had not pressed her call light AT ALL during her stay until roughly a half an hour before her first diaper change. This was all very convenient except for the fact that I had personally pressed her call button the night before and talked to the charge nurse and the CNA on staff and VERIFIED that the call button had worked! When confronted with that information the charge nurse with the spreadsheet became nasty with me and quickly allowed my mother to discharge herself AMA. They could not get us out the door fast enough. 0/5 star actual rating. I have reported them for neglect and for lying to me with apparently falsified records. Edit: I had reported Pine Ridge Post acute to the state for what had happened with my mother, and it seems that their “call light” system is set up in such a way that the state could not investigate its efficacy. The social worker stated that although this was unorthodox it was not illegal. However the nature of their “system” required that Pine Ridge Post Acute do THEIR OWN INVESTIGATION. Color me shocked but their “results” indicated nothing was done wrong. So basically not only does their call system not work properly it seems to be set up intentionally to remove all culpability and accountability. The fact that this is allowable by the state is truly astonishing to me. I see that Pine Ridge Post Acute is under “new management” and they have left me a response. I will try giving them a call to see what they say but for some reason I doubt that it will go well. I will update again after I chat with their management

The CNAs are HORRIBLE and LAZY. They talk back and make attitude when asked to do their job, making excuse after excuse of why they can’t just bring my mom a cup of water. My mom tells me the call light is useless, and I have seen for myself that they take FOREVER. When I brought this up, I was met with rude remarks and was told “that’s not my patient” from another aid. My experience here was bitter, some workers were really nice however the service we had just made everything sour. CNA has walked away from us, my mom was left sitting in her soiled diaper for hours, and there were plenty of times our helper was supposed to bring us something and never came back. The place is very clean, the janitors and kitchen people are very sweet. My only issue was the rudeness and blunt behavior we got from the CNAs and some of the nurses.

I was visiting my grandpa in his room when I noticed the cleaners were being more helpful than the CNA themselves. We pressed the call light button for help but then no one came for nearly half an hour. Our cleaner gave us what we needed and by the time the CNA had gotten there, the issue was already resolved. The CNAs seem to hide from the patients themselves 😐

They are not organized

Easily one of my highest recommended nursing facilities for skilled rehabilitation in the entire Seattle Metro area. The director of Rehab, Katie, and her therapy team are absolutely wonderful to work with, and very passionate about helping their patients rehabilitate and get home as soon as possible. Everyone on the therapy team makes my job easier, as they are always prepared, always provide documentation in a timely manner, and are very easy to communicate and coordinate with. I always thoroughly enjoy my weekly visits to Pine Ridge Post Acute care. Five big, huge stars!

Individuals do not treat their patients well. Be extremely careful. Patients develop sores and end up in ICU, ignore 911 calls. Home doesn’t care.

I visited this facility I toured Karcher Senior Living for independent living. Everything was very nice, but they were more expensive. The staff who gave the tour was very good, and the facility was very clean.

My sister was there for 2 weeks and had the best experience and care. They were top notch nurses and aids , PT and OT. Can’t say enough good about this facility. Very clean, friendly staff and caring. The nurses that stood out for my sister were Herco and Jay. The PT people were Andy, Johnny , Jason and Megan. All excelled at their work. She was able to have her hair done by a wonderful gal named Zed. She was so kind and caring and made my sister feel special. She was also her CNA . Sydney who was in charge of social activities was absolutely amazing. Nicole, the social worker was excellent. There is more that we couldn’t mention, but everyone there was wonderful. She had the best experience . Highly recommend This facility.

My mother has been at Pine Ridge for a year and three months. My sisters and I are very pleased with the care that she has received. The staff is very efficient, loving and caring. I love the staff here. The facility is very modern, clean and well kept. I can’t say enough nice things about this rehabilitation center. I highly recommend it.